Have Questions? Start Here!

F.A.Q'S

Let's get right to it by answering the biggest question on your mind right now..... Yes, there will be wi-fi! For everything else, browse below. 

TIP: PRESS CTRL+F TO BRING UP A SEARCH BAR TO FIND AN ANSWER TO YOUR QUESTION EVEN FASTER!

Description of image

GENERAL

Sunday, October 22, 2023 - Friday, October 29, 2023 - A total of 8 DAYS AND 7 NIGHTS. 

Please note, Egypt is 7 hours + Eastern Standard time zone so you may need to allocate an additional travel day in order to arrive on Sunday, October 22, 2023 for the Tambor welcome reception at 2pm local time.

Also note: All guests boarding the ship must arrive by Sunday, October 22, 2023.

This is the return of our annual Tambor Cruise, and we want to make it a meaningful one!

The purpose of this event is to provide an extended respite for those seeking to integrate dance music and movement for healing - amplified by the submergence in the cultural and historical richness of one of the oldest civilizations on earth, the great Egypt of Africa. 

We hope you'll join us for this  unforgettable, once in a lifetime experience along the sacred Nile River from Sunday, October 22, 2023 through Sunday, October 29, 2023.  

This experience takes place in Egypt, Africa. It begins in Luxor,  followed by a cruise on the Nile River that ends in Aswan. 

Space for this event is extremely limited, with only 300 total tickets available. Our goal is to provide our guests with an intimate and exclusive experience where we are able to truly connect with one another. 

Please bring your Tambor Cruise ticket, the card you purchased the ticket with (Amex is not accepted on the cruise), as well as valid non-expired PHOTO I.D. 

(PASSPORTS ARE REQUIRED FOR TRAVEL AND CHECK-IN)

A valid passport is a requirement for air travel to / from Egypt and is needed for ALL Travelers. Many countries require that your passport is valid for at least (6) months after your travel itinerary. 

Note: Baptismal papers and hospital certificates of birth are not acceptable. Voter registration cards or Social Security cards are not considered proof of citizenship. 

It is your responsibility to confirm the official passport requirements for your federal government and to ensure that your passport is valid prior to traveling. No refunds will be provided for invalid passports.

You should first refer to your home country's official government website regarding the  requirements for obtaining a tourist visa for Egypt.

It is strongly recommended that you apply for a visa online. The process takes up 10 days, and has often taken even less. The visa is only valid for 90 days from the time is accepted, so we recommend that you apply for your visa in September. 

For your visa application use, include the following details:

Visa Type: Tourism 

Host name: Steigenberger Resort Achti

Host phone number: +20 95 2274544

Host address: Khaled Ibn El Waleed, Gazirat Al Awameyah, Luxor, Luxor Governorate 85951, Egypt


You can find full application at hte link below: https://visa2egypt.gov.eg/eVisa/Home?VISTK=N1QI-72XQ-HL96-EY7B-9WGF-F1K1-KE9J-GLLF-QK34-JCMK-DL26-39P2-BTKD-PE6V-O0F8-20MG

Smart Traveler Enrollment Program (STEP) is a free service to allows U.S. citizens/nationals traveling abroad to enroll with the local U.S. Embassy or Consulate. STEP was set up to protect the interests and lives of U.S. citizens when they travel abroad, and notify them of things that may put them in danger or alter their travel plans

Tambor Cruise does not require enrollment in the program and it is each guest's discretion to register for it. 

The registration is free. See this link for details: 

https://step.state.gov/STEPMobile/Default.aspx

There are currently no vaccinations required to travel to Egypt. You should frequently refer to Egypt's official government website for vaccination requirements for tourists and non-citizens.

We do advise, however, that you consult with your medical care provider to ensure that you are taking all the necessary steps for your unique health situation. 

Be sure to bring all medication needed, that will last you the entire trip (including your travel days).

There is no formal dress code or regulation in Egypt. However, because we will be visiting temples, we recommend that you dress modestly. This doesn't mean you can't be fly though! The photos you take are momentos that you'll keep forever - these are epic photo opportunities... Dress accordingly. 

Also, it will be hot outside and we'll be doing a bit of walking. We strongly recommend wearing comfortable walking shoes. We also recommend wearing cotton and fabric that can breathe easily. Any head coverings, sunscreen, and portable fans are also recommended!


For a nominal fee,  laundry service is provided on the ship during the cruise as well as at the hotel resorts that we are staying at in Luxor and Aswan.  

The hotel resorts also provide clothing irons. We recommend bringing a travel-size clothing steamer just in case!

TICKETS

You must be 18 years old or more in order to purchase a ticket for the 2023 Tambor Cruise Festival in Egypt. 

Tickets start at $2799.00 based on double occupancy (Taxes and Fees are not included and Deposits are non-refundable.) 


Completely immerse yourself in this incredible experience without the worry of navigating a foreign country or having to piece together transportation and lodging. We've taken care of everything for you. 

ALL TICKET PURCHASES INCLUDE: 


TRANSPORT:

  • Airport pick-up and drop-off on private chartered coaches on 10/22 from Luxor International airport and 10/29 to Aswan International Airport.
  • Transport to and from the Ship
  • Ground transport to and from our exclusive excursions and experiences.


ACCOMMODATIONS:

  • 1 day, 1 night accommodation in a 5-star Luxor resort adjacent to the Nile River. 
  • 5 days, 4 nights aboard a private chartered ship accommodating our Tambor guests exclusively; Sailing The Nile River from Luxor to Aswan with enriching daily excursions of Egypt's sacred temples and monuments. 
  • 2 days, 2 nights  on a private island resort in Aswan, featuring a luxurious room with mesmerizing views of the Nile.
  • Daily meals provided.


TAMBOR PARTIES AND EVENTS: 

  • Full access to daily day and night parties filled with soulful, deep sounds of afro-house music brought to you by iconic house  deejays from around the globe 
  • Lavish Opening and Grand finale parties with private dinner receptions.


EXCURSIONS:

  • WE'VE ALREADY PAID FOR EVERYONE TO ATTEND OUR EXCURSIONS!
  • East bank of Luxor including (Karnak temples complex where you will see the Ramses III temple & Hatshepsut obelisks).
  • Luxor west bank (Valley of Kings 
  • Visit Edfu temple (the well preserved temple that is dedicated to god Horus- falcon headed god)
  • Temple of Kom Ombo and crocodiles mummy room, then back to the Nile Cruise to sail to Aswan
  • Aswan sightseeing including the temple of Philae and Isis island.


------------

PLEASE NOTE THAT CERTAIN EXCLUSIONS DO APPLY:

YOUR AIRFARE TO LUXOR AND FROM ASWAN ARE NOT INCLUDED. 

YOUR VISA FEES ARE NOT INCLUDED. (Approximately $30 USD).

TIPS/GRATUITY ARE NOT INCLUDED.  

  • For the 5 day , 4 night cruise experience, each Guest must pay $40 USD for Gratuity during the ship on-boarding process.
  • All tips/gratuity for resorts, excursions, transportations, etc. are encouraged based on the service received but are at the Guest's discretion.

No, all of our tickets will be sent out via email upon completion of your ticket purchase. Please be sure to bring your ticket, either printed or on your mobile device, and your ID/Passport to be checked in when you arrive.

Yes, you should receive a confirmation email from Tambor Cruise's ticketing partner Easol to confirm your order after purchase. If you did not receive an email, log into your account at easol.com to verify that the correct email address is associated with your account. If you are still having issues, please reach out to [email protected] and our team will help you verify your purchase. 

2023 is the return of the annual Tambor Cruise where over 3,000+ cruisers to-date have sailed with us.  The 2023 Tambor Cruise in Egypt has very limited capacity so tickets may sell out very quickly.  A waitlist form will be published if and when tickets sell out.

TAMBOR PARTIES

That feel good Tambor music is the cornerstone of this experience!

You can expect to dance your heart out starting with an amazing opening party in Luxor followed by daily parties on our Tambor Cruise ship.

We bring the experience to a close with a Grand Finale party you'll never forget in Aswan!

Yes, alcohol is available for purchase on the ship at an additional charge.  You also have the option to pre-purchase an All-Inclusive Alcoholic Beverage package for the 5 days, 4 nights on the Nile River Cruise. 

Purchase here: https://www.tamborcruise.com/EXCURSIONS

NOTE: All-inclusive Alcoholic Beverage package must be purchased in advance by September 15, 2023.

Tambor Cuise parties are filled with the soulful, deep sounds of afro-house music brought to you by diverse, top–tier international artists including:

  • Stan Zeff
  • David Morales
  • DJ Spinna
  • Terry Hunter
  • Manoo
  • Jihad Muhammad
  • Zepherin Saint
  • DJ Kemit
  • Mikki Afflick
  • Alan King
  • Bobby & Steve
  • Scott Houston
  • Wayne Williams
  • Sres
  • DJ Yogi
  • Drėėėmy
  • Andrew Marriott
  • Frank Malloy on live percussion


Join our mailing list, and follow our Facebook page @TamborCruise  for cruise updates. 

You are encouraged to come as your most authentic, expressive self! This is an opportunity for play, fun, and tapping into your own royalty! Each day, we will have a theme that will guide or inform what to wear for the parties. This information will be shared with registered guests leading up to the cruise. 

PAYMENT PLANS & FINANCING

You have the option to provide a deposit to secure your ticket and select an installment plan to pay off the remaining balance. The payment plan is managed by Tambor Cruise’s booking platform, Easol.

The payment plan applies to your ticket purchase as well as add-on items offered by Tambor Cruise such as hotel upgrades, optional excursions or drink packages that you purchase at the time of your ticket booking.  You can view your payment plan schedule and payment due dates by logging into your Easol account. 

The payment plan system allows you to spread out monthly payments evenly from the time of booking your reservation to the final due date for all payments on September 15, 2023.

You'll pay a non-refundable deposit when you first book your reservation, and each month following, your credit/debit card will be automatically charged the payment plan amount on the same day that you initially booked the reservation. 

NOTE: A fee of $15 USD is applied for each payment scheduled in your payment plan.  For example, if your payment plan is divided into (4) payments , there is a $15 fee per payment for a total of $60 that is calculated and reflected in your Total Balance Due.  

Please keep in mind that currently the Easol booking platform creates one payment plan for the account - it is not separated by Guest.

If a payment attempt fails for whatever reason (e.g. card has expired, is no longer valid, insufficient funds or card is declined by the bank), then we will:

  1. Send an email to the email address registered to your Easol.com account notifying you of the failed payment attempt, and advising you that we will try to take payment again in 7 days, giving you the opportunity to correct the situation;
  2. If the payment attempt fails again, we will send you a second failed payment notice email and again wait to charge you for another 7 days;
  3. If the payment attempt fails for a third time, your automatic payment plan will be cancelled. At this time your payment will be due in full and/or may result in a cancelled reservation. *service charges, reconnect fees and late payment charges may apply if your payment is not received within 3 days of the due date. 

Please note, upon cancellation of the booking due to your failure to keep up with the Payment Plan, Tambor Cruise has the right to cancel your booking reservation and you will lose your deposit.  It is Tambor Cruise's discretion to re-instate your booking reservation and / or your Automatic Payment Plan.  Please refer to our Terms and Conditions for a comprehensive overview of our cancellation policy. 

Yes, you are allowed to pay off your outstanding balance before your payment plan ends.  If and when you are want to pay off early, please email the Tambor Support team at [email protected] so that we can deactivate the  payment plan and you can make your final payment for the remaining balance. Please keep in mind that currently the Easol booking platform creates one payment plan for the account - it is not separated by Guest.

All outstanding balances must be paid in full by September 15, 2023.

The Easol platform currently does not support multiple payments in given a month.  Payments are automatically drafted each month for the amount calculated on your payment schedule. You can find those details in your Easol account summary. 

Yes, financing is available for your entire Tambor Cruise Festival experience via Uplift. 

Uplift is an online lender that offers vacation loans with low, monthly installment payments for up to two years. You can pay off early with no penalties.

The company does this by partnering with popular travel brands, like Southwest Airlines and Air Canada, to offer an installment payment option. You can use Uplift with any travel supplier as long as the purchase is paid in full immediately. That means cruise reservations, flights, hotels, additional excursions and hotels outside of the Tambor Cruise Festival and more.

Anyone who meets all of the following requirements can apply for Uplift financing:

  • At least 18 years old in the U.S. and 19+ in Canada
  • Resident of respective country
  • Must not live in the states of Iowa or West Virginia. Uplift does not currently serve those states. 
  • Possess a debit card for first payment in the U.S. or a Debit/EFT in Canada
  • Possess a mobile phone number

Financing may cover new and/or outstanding balances owed for your ticket purchase to the Tambor Cruise Festival, your costs for airline flights, travel insurance and any travel plans such excursions, hotels etc. that you plan to utilize beyond what is included with your ticket to Tambor Cruise Egypt.  

You will work with Toni, our Tambor Cruise travel consultant and certified Uplift agent, to itemize all of your costs prior to the application submission. It is critical that before you submit the Uplift application for financing,  that you document all of your itemized new and unpaid balances associated with each travel supplier such as Tambor Cruise Egypt Tickets, airline flights, travel insurance, etc. 

You can use Uplift with travel suppliers as long as the purchases are eligible to be paid in full. If you are approved for Uplift financing, the loan amount is issued directly to Toni via a virtual credit card. Toni is the only person with access to the credit card details.  She will immediately pay your new and unpaid balances for each travel supplier, while you are on the Zoom call with her. 


This is a very time-sensitive process so you must come prepared with your balances itemized as well any account credentials you need to log in with in order for the balances to be paid.


Tambor Cruise has its own personal travel consultant and certified Uplift agent on the team - Toni S. Winston, from Freedom Travel Diva. She can support you with financing and /or flight arrangements. 

To get started with the financing application, send an email to Toni at [email protected] and she will meet with you to review the process. 

Please expect a response within 1 business day. There is a $50 service fee that is paid directly to Toni.


Although not mandatory, we highly recommend you purchase travel insurance in case anything happens that may require you to cancel your trip. In addition to the Tambor Cruise ticket, travel insurance can cover all of your travel expenses such as flights, extra excursions and hotels that you purchase outside of your Tambor Cruise ticket as well as medical coverage should you need it while in Egypt.

Tambor Cruise has partnered with Expedia Cruises to offer you a discounted, affordable insurance package. You can contact Joyce Lopez at [email protected] for easy and quick quote today. In your email to Joyce please include:

  • The total amount you paid for Tambor Cruise expenses and any additional excursions, flights, hotels, etc. that you purchased outside of the Tambor Cruise. 
  • Your date of birth
  • The dates you are are traveling (which starts the day you leave to catch your first flight to Egypt to the day that you return home from Egypt)

Please contact [email protected] if you have any questions.

CHANGES TO YOUR BOOKING

In preparation for the Tambor Cruise, all guests should have   their critical details completed by August 20, 2023 such as Name, Phone Number, Email Address, Birthdate, etc. See email newsletter sent on August 14, 2023 for more details.

If you would like to change your cabin or hotel accommodations, you should contact [email protected] immediately.  All changes and any additional charges incurred due to the changes must be completed by September 15, 2023.

Yes, you can purchase optional excursions after you book your Tambor Cruise Reservation.  See link below. 

https://www.tamborcruise.com/EXCURSIONS

Note: All optional excursions and upgrades must be purchased by September 15, 2023.

FLIGHTS

No, airfare is not included in your ticket for the Tambor Cruise Festival in Egypt. Arranging your arrival flight to Luxor and departure flight from Aswan are your responsibility. 

However, once you arrive in Luxor  we've got you covered every step of the way until you depart in Aswan.  

Also keep in mind that from North America, the travel time to Egypt can take approximately 20 hours (accounting for actual flight time and layovers).  In addition, Eastern standard time zone is 7 hours behind Egypt local time.

You'll want to prepare accordingly in order to arrive in Luxor by early afternoon local Egypt on Sunday, October 22.

You might find our Travel and Flights recommendation page helpful, especially if you've never flown internationally before. 

International flights from North America and most of Europe are routed through Cairo International Airport (CAI), which means Tambor guests can expect to fly from their Home Destination into Cairo, Egypt.

Within Egypt, guests will take two additional domestic flights, which are: 

1.  "Cairo to Luxor" , guests will take a brief 1 - hour flight to Luxor, Egypt where the Tambor Cruise Experience begins Sunday, October 22, 2023.  

2. "Aswan to Cairo", the Tambor Cruise ends in Aswan, Egypt on Sunday, October 29, 2023. Guests will take a 1-hour flight from Aswan to Cairo before making the return trip to their Home destination.

ARRIVAL IN LUXOR, EGYPT (LUX) Sunday, October 22, 2023. We encourage our Tambor guests to land in Luxor by 12 Noon local time so that you have sufficient time to be transported from the airport,  check-in for your hotel room and refresh before attending the Tambor Cruise Meet and Greet at 2:00 - 4:00 PM.

DEPARTURE FROM ASWAN, EGYPT (ASW) Sunday, October 29,2023.  Guests should keep in mind that the flight from Aswan to Cairo should be arranged so that there is at least a 3-hour window before their flight from Cairo to their Home destination. 

PLEASE CHECK THE TIME DIFFERENCE IN EGYPT BEFORE BOOKING TO ENSURE A SEAMLESS TRAVEL EXPERIENCE. 

When arriving in Luxor, the airport is 11km or just under 7 miles away. 

When departing from Aswan your journey from hotel to airport is around 26km or 16 miles. 

Please keep in mind the transport we've arranged only applies to our Tambor Cruise experience dates - 

ARRIVAL on Sunday, October 22 and DEPARTURE on Sunday, October 29, 2023

Yes, your ticket purchase includes group airport transfers on Sunday, 10/22 and Sunday, 10/29. 

After you arrive on 10/22 at the Luxor International Airport (LUX) in Luxor, Egypt an escort will guide you through baggage claim to the bus coach that will take you to our hotel at Steigenberger Achti Resort.  

Private group transportation is also provided on Sunday, 10/29 to transfer you from our hotel at Mövenpick Aswan Resort to Aswan International Airport (ASW) in Aswan, Egypt. An airport escort will also be provided for you.

NOTE: Additional fees apply if you want airport transfers for Cairo,  transfers for Luxor airport if you arrive before 10/22 and/or transfers for Aswan if departing after 10/29.

Below are the rates for the airport transfers outside of the dates included with your Tambor Cruise ticket. Please send an email to [email protected] confirming the dates and times and the number of persons in your group that you would need airport transport - including your flight details (flight number, date and time).

# OF PASSENGERS   

PRICE Per Person

1

$   60.00

2

$   30.00

3

$   22.00

4

$  18.00

5

$  15.00

6 - 10

$  13.00

Yes, we do! Tambor Cruise has its own travel consultant on the team to support all of your airfare booking needs. 

Feel free to contact Toni S. Winston, from Freedom Travel Diva, to get started today! Send an email with a Subject : Tambor Cruise to [email protected].  

There is a $50 service fee for each booking created by Toni and it is paid directly to her.  

Please expect a response within 2 business days.  

Yes! We want this experience to be as easeful as possible for you. We will have escorts supporting you at the airport when you land in Luxor (LUX) on Sunday, October 22, 2023 and and when you depart from Aswan International Airport (ASW) on Sunday, October 29, 2023.

NOTE: Ticket price includes airport escorts for flights landing in Luxor International Airport on Sunday, October 22, 2023, and flights leaving  Aswan International Airport on Sunday, October 29, 2023. 

For a nominal additional charge, we can also offer you an escort for your arrival and departure at Cairo International Airport (CAI) regardless of the date your arrive or depart from the airport. BOOK HERE !

Yes, we have some tips to share. None of the information is mandatory and should be used at your own discretion.  In addition, our Tambor Cruise travel agent, Toni S. Winston also offers a flight booking service for $50 per person.  She can be reached at [email protected]

1) It can sometimes be cost effective to book a round trip from your Home destination to Cairo, Egypt and book 1-way flights your Egypt domestic flights to Luxor and from Aswan.

2) For your 1-way flight from Cairo (CAI)  to Luxor (LUX) on October 22, 2023, ensure you have at least 2.5 hours between the time you land in Cairo and your departure for Luxor so that you have time to retrieve your luggage, go through customs and the visa review and check-in for your for domestic flight to Luxor.

3) For your 1-way flight from Aswan (ASW) to Cairo (CAI) on October 29, 2023 - per TSA guidelines for international flights , ensure you have at 3 hours between the time you arrive in Cairo and the departure time for your flight home. (your Aswan flight may arrive in a terminal different than terminal for your Home flight.)

4) There is a 7 hour time difference between EST time zone and Egypt and the flight duration is about 17-20 hours depending on layover time.  Flying from east coast, USA if you organize an international flight departing early morning on 10/20 - you should reach be able to organize your flights to be able to arrive in Luxor by Noon on 10/22.  

Description of image
Description of image
Description of image
Description of image

EXCURSIONS

Throughout your Tambor Cruise experience, you'll journey through Luxor, The Nile River, and Aswan. For more information about each stage of the journey, please visit our Egypt Experience page HERE

Your Tambor Cruise ticket includes many excursions and you also can purchase additional optional excursions and upgrades. SEE HERE for the full list available to you!


Yes! We will have morning sessions available to guests to support you in integrating this beautiful experience. Our guest facilitators will host these sessions before breakfast and everyone is encouraged to attend!

SUPPORT

If your question(s) are not answered in the FAQ section, please send an email to: [email protected]

Please include the following on all correspondence:

  • Name on the booking
  • Reservation/booking number (if available)
  • Contact number/email address
  • Please allow 1 (one) business day for a response
  • For a quicker response, please utilize the dedicated WhatsApp channel by using tel: +1 (404) 913-6864  for Urgent matters (i.e. payment issues, change/cancellation of reservation, etc)


Tambor Cruise business hours are as follows

Monday - Friday: 9:00am - 6:00pm

Saturday: 9:00am - 1:00pm


The Tambor Cruise team has prepared an AMAZING experience for you, and will do all in our power to ensure that any and all questions you may have are answered in a timely manner.

You can email our Tambor Cruise Team at [email protected]

PLEASE NOTE THAT OUR REPRESENTATIVES MUST RECEIVE THE FOLLOWING INFORMATION TO BE ABLE TO ASSIST YOU:

  • Name on the booking
  • Reservation/booking number (if available)
  • Contact number/email address
  • Please allow 1 (one) business day for a response
  • For a quicker response, please utilize the dedicated WhatsApp channel for Urgent matters (i.e. payment issues, change/cancellation of reservation, etc)

For a quicker response concerning more urgent matters,(i.e. payment issues, change/cancellation of reservation, etc)  please utilize the dedicated WhatsApp channel

-WhatsApp can be downloaded from the App Store on iOS and the Google Play Store on Android.

-Once installed, setup is simple following the setup prompts in the app

-Add Tambor Cruise in your phone’s contacts under the phone number +1 (404) 913-6864

-Once Tambor Cruise is saved in your phone’s contacts, a chat can be initiated in WhatsApp by tapping the chat icon and selecting Tambor Cruise from the contact list.



Please include the following on ALL correspondence:

  • Name on the booking
  • Reservation/booking number (if available)
  • Contact number/email address

Please allow 1 (one) business day for a response



Tambor Cruise business hours are as follows

Monday - Friday: 9:00am - 6:00pm

Saturday: 9:00am - 1:00pm

Tambor Cruise has its own travel consultant on the team, Toni S. Winston, from Freedom Travel Diva. She can assist you with booking your airfare for the Tambor Cruise Festival in Egypt. Send an email to [email protected] with the Subject: Tambor Cruise. 

There is a  $50 fee per person  / or family for each booking that is paid to Toni.

Yes, financing is available through Uplift. Please contact our Tambor Cruise Egypt travel agent and certified Uplift agent, Toni S. Winston, at [email protected] for more details. You can also check out the FAQ section for "Payment Plans & Financing" for more details.

MUSIC & DANCE

BOOK NOW

CULTURAL IMMERSION

BOOK NOW

CONNECTION

BOOK NOW